Shipping policy

1. ORDER PROCESSING

Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may be longer during holidays, promotions, product launches, periods of unusually high order volume, or other circumstances outside our reasonable control.

2. SHIPPING OPTIONS

Available shipping methods are displayed during checkout.

Typical U.S. delivery estimates are:

• Standard Shipping: approximately 3–7 business days
• Expedited Shipping: approximately 2–3 business days when available and selected at checkout

Delivery estimates begin after an order has been processed and transferred to the shipping carrier.

3. SHIPPING COSTS

Standard shipping is free on U.S. orders with no minimum purchase required.

If expedited or other optional shipping methods are available, the applicable shipping charge will be displayed at checkout before you complete your purchase.

4. DELIVERY ESTIMATES

All delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery times may vary depending on your destination, carrier operations, weather, holidays, service interruptions, or other circumstances outside our reasonable control.

5. ORDER TRACKING

Once your order ships, you will receive shipping confirmation and tracking information using the contact information provided with your order.

Tracking information may take some time to update after a shipping label has been created or after the carrier initially receives the package.

6. CARRIER DELAYS

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside Brim Blvd's reasonable control, including carrier delays, weather, transportation disruptions, holidays, or regional service interruptions.

While we cannot guarantee carrier delivery schedules, our team will do what we reasonably can to help if you experience a shipping problem.

7. LOST OR MISSING PACKAGES

If your tracking information indicates an unusual delay or you believe your package may be lost, please contact us at info@brimblvd.com.

We will review the available tracking information and help determine the appropriate next steps with the shipping carrier.

8. SHIPPING ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your address carefully before completing checkout. If you notice an error after placing your order, contact us as soon as possible at info@brimblvd.com.

We will do our best to update an address before an order ships, but we cannot guarantee that changes can be made once an order has entered processing or has been transferred to the carrier.

Brim Blvd is not responsible for delivery problems resulting from incorrect or incomplete shipping information provided by the customer, except where otherwise required by applicable law.

9. TRAVELING OR TEMPORARY ADDRESSES

If you're traveling, we recommend shipping your order to your home address or to a location where you'll be staying for several days.

Because delivery dates are estimates, we recommend allowing additional time when shipping to hotels, vacation rentals, resorts, or other temporary destinations.

10. DAMAGED SHIPMENTS

If your order arrives damaged, please contact us within 7 days of delivery at info@brimblvd.com.

Include your order number and a description of the issue so our team can review the situation and help determine the appropriate resolution.

11. RETURNS AND EXCHANGES

Shipping issues are separate from our return and exchange policy. For information about our 30-day return window, item condition requirements, exchanges, and refunds, please review our Shipping & Returns page.

12. CHANGES TO THIS POLICY

We may update this Shipping Policy from time to time to reflect changes to our shipping practices, carrier services, or applicable requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

13. CONTACT US

If you have questions about shipping or need help with an order, contact:

Brim Blvd
Email: info@brimblvd.com
Phone: (916) 304-2746

You can also visit our Contact Us page.